SunExpess is een luchtvaartmaatschappij, met als hoofdkantoor Antalya in Turkije. Haar thuisbasis is Luchthaven Antalya. SunExpress vliegt naar bestemmingen in Europa.

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  • Thursday 25 July we flew with SunExpress XQ 959 from Dusseldorf to Izmir. Athe plane had forgotten all the luggage. At Zimir Airport we had to fill out a form at the lost and found counter, we told us that the suitcases would be brought to our hotel the next day (Fri. 26 Jui 2019), not so. What followed was a week full of stress and a lot of telefooontjes to L&F, airport Dusseldorf/Izmir, insurance, sunexpress etc. but no one could tell us where our suitcases were. This has finally lasted until Wednesday evening 31st July 18.00, that we had our suitcases back, the next morning at 8.00 We were picked up from our hotel due to end of holiday. This 8 days summer holiday with our family with 3 children was a hell, and we demand our money back. We worked hard all year for this holiday and this was not a holiday but a catastrophe, what you should do without stuff and then with 3 children from 7 to 16 years.
    We want our trip reimbursed and the costs incurred.

    Sterke punten
    NO

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    All

    Door J. Engel op 5 augustus 2019 Reageer
  • wij vliegen regelmatig met Sun Express. Altijd op tijd met vertrek en aankomst.
    keurige vliegtuigen. Super !

    Sterke punten
    stiptheid

    Zwakke punten
    beenruimte

    Door o.blom op 23 juni 2015 Reageer

    Deze review is meer dan een jaar oud en misschien niet meer relevant.


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